Who can register as a B2B customer?
Any company, sole trader, or legal entity operating in the field of yarn, handicrafts, or creative supplies can apply for a B2B account (e.g. yarn shops, concept stores, online shops, creative studios, schools, designers, workshops, etc.).
How does the B2B registration process work?
Simply fill in the B2B registration form on our website. After submitting your application, our team will review your details and notify you once your account is approved. Once activated, you will gain access to wholesale pricing and the full B2B assortment.
How long does it take to get my B2B account approved?
Usually 1–2 business days. During high-demand periods, approval may take slightly longer.
Is there a minimum order value (MOQ)?
Yes. The minimum B2B order value is €300 (excluding VAT). This allows us to maintain efficient logistics and competitive wholesale pricing.
Are the prices on the website already wholesale prices?
Once you are logged in with your approved B2B account, all prices displayed are wholesale B2B prices. If you are not logged in, you will see retail (B2C) prices.
Do you ship across Europe?
Yes. We ship across the entire EU and to selected non-EU countries. All orders are shipped from our EU warehouse, ensuring fast and reliable delivery without customs issues for EU customers.
What are the delivery times?
Typically 2–5 business days for most EU countries, depending on your location and the shipping carrier. For large orders or during peak periods, delivery times may occasionally be slightly longer.
Can I order samples of yarn or products?
Yes, we offer sample orders for serious B2B customers. Please contact us to discuss available options.
Which brands do you represent?
- Círculo (Brazil)
- Addi
- KnitPro
- Lantern Moon
- Nurge
- and other selected creative brands
Are you an official distributor?
Yes. Leo Hobby is an official European distributor for the brands we represent. This guarantees:
- original products,
- stable supply chains,
- professional B2B support,
- and reliable long-term cooperation.
How is VAT handled?
- For EU companies with a valid VAT number, reverse charge applies.
- For Slovenian companies, Slovenian VAT is charged.
- For other EU countries, VAT is handled according to the OSS system and EU regulations.
Can I get a custom offer or special conditions?
Yes. If you have larger projects, multiple stores, or specific requirements, please contact us and we will prepare a tailored offer for you.
Do you help with product selection and assortment planning?
- choose the right starter assortment,
- build an optimal first order,
- or expand your existing range based on your target customers.
What if a product is out of stock?
- you can contact us for information about the next restock,
- or we can help you find suitable alternatives.
How can I contact you?
You can reach us via our contact form or directly through our B2B contact email. Our team will be happy to assist you.